Frequently asked questions

M365 Licensing

What services does Impact IT offer as a Microsoft Partner?

As a Microsoft Partner, Impact IT offers a comprehensive range of services encompassing licensing, implementation, rollout, and support for various Microsoft products. Our expertise extends to Microsoft 365, Dynamics 365, SharePoint, Power BI, Azure (including backup, storage, and disaster recovery), Windows Operating Systems, and more.

At Impact IT, our team possesses extensive knowledge and hands-on experience in working with Microsoft products. We follow a structured approach during implementation to ensure seamless transitions and optimal performance, backed by dedicated support for uninterrupted business operations.

Yes, absolutely! Impact IT excels in tailoring Microsoft solutions to meet specific business needs. Whether customizing applications, fine-tuning configurations, or integrating multiple products, we work closely with clients to optimize productivity and efficiency.

Impact IT simplifies Microsoft licensing management by providing expert guidance on cost-effective options. We offer insights into licensing requirements, ensuring compliance, and avoiding pitfalls, while assisting in license renewals, upgrades, and optimizations to support business growth.

Microsoft Azure

What is the role of Shameera Prajapriya at Impact IT, and why is he significant in the Microsoft Azure delivery team?

Shameera Prajapriya is the CEO and Principal Architect at Impact IT, leading the Microsoft Azure delivery team. As a Microsoft Most Valuable Professional for Microsoft Azure, his expertise and leadership ensure top-notch Azure solutions for clients.

Impact IT's Microsoft development team excels in designing and implementing hosted solutions on Microsoft Azure. By integrating app development with Azure's robust hosting, we offer scalable solutions and access to hosted Microsoft applications like SharePoint, fostering productivity and collaboration.

As an Authorized Microsoft Partner, Impact IT demonstrates deep expertise and close alliance with Microsoft. We deliver hosting and development services from Microsoft Azure, guaranteeing reliability, security, and compliance for clients

Impact IT's Microsoft Azure solutions provide tailored industry-leading solutions. Leveraging our Azure team and Shameera Prajapriya's MVP status, we offer scalable, flexible, and cost-effective Azure-hosted applications, streamlining operations and fostering collaboration with Microsoft applications

Microsoft PowerBI

What services does Impact IT offer for Microsoft Power BI?

Impact IT provides system integration and support services for Microsoft Power BI, specializing in system implementation, rollout, upgrades, data warehouse implementation, custom dashboard designs, integration with any data source, and system audits and health checks

Yes, Impact IT has a dedicated team of experts who have successfully completed numerous Business Intelligence-related implementations for clients across different industries.

Impact IT offers system implementation, rollout, and upgrades, Data Warehouse implementation, custom dashboard designs, integration with any data source, and system audits and health checks for Microsoft Power BI

Impact IT tailors the Power BI experience to your business needs with custom dashboard designs, seamless integration with various data sources, and system audits to ensure optimal performance.

Microsoft Sharepoint

What sets Impact IT's SharePoint solutions apart from conventional implementations?

Impact IT maximizes SharePoint's potential by integrating advanced features like Fast Search, Workflows, and Collaboration to enhance business processes and drive higher value.

We provide a comprehensive range of services, including system implementation, upgrades, 1st line, 2nd line, and Extended 2nd line support, Rights Management Server implementation, custom workflow development, add-on creation, and system audits.

Our expert team conducts thorough system audits and health checks to ensure optimal performance and security, ensuring your SharePoint ecosystem runs smoothly.

By leveraging SharePoint's full potential, our solutions will streamline processes, optimize productivity, and propel your business towards greater success.

Application Modernization

How can Impact IT assist in modernizing legacy applications?

Impact IT supports clients in modernizing legacy applications by leveraging the latest technology and migrating to the Microsoft Azure Cloud Environment, ensuring enhanced financial and productivity benefits

Our Azure Migration Assessment educates customers on utilizing their existing Microsoft O365 E3 accounts to develop and host applications, effectively reducing recurrent costs and optimizing operational expenditures

Impact IT educates customers on developing applications using their existing O365 resources, enabling them to harness the full potential of these services and drive cost savings.

Migrating to the Microsoft Azure Cloud Environment allows businesses to benefit from the latest technologies, streamline operations, and capitalize on financial and productivity gains.

IT Support

What IT support services does IMPACT IT provide?

IMPACT IT offers comprehensive IT support services, including cybersecurity protection, Microsoft 365 integration, secure email environment assessments, and acting as your dedicated IT department.

Our expert team is committed to safeguarding your business from cyber threats, ensuring your valuable data remains protected and secure

With Microsoft 365, your organization can transform the way you work, communicate, and innovate, streamlining your operations and boosting productivity.

As your dedicated IT department, we take care of the entire technology implementation process, ensuring a seamless integration tailored to your specific business requirements.